From a 30-second health check to real healthcare when you need it.
Check
Look at your phone camera for 30 seconds.
Understand
See your results and changes over time.
Get help
If you want clinical support, connect to a nurse and home care through Vital Healthcare.
Open VitalReach and get comfortable
Open the VitalReach app, start a scan and sit somewhere well-lit. You don’t need any cuffs or wearables – just your phone.
Look at the camera for 30 seconds
Hold your phone at eye level, keep still, and follow the on-screen guidance. The app analyses subtle facial signals to estimate your vitals.
Review a clear summary of your vitals
When the scan completes, you’ll see a simple overview: values, normal/borderline/flagged indicators, and when to repeat or follow up.
Four core measurements, plus wellness indicators derived from them.
How these measurements are produced, and what they are not
The scan engine inside VitalReach is a certified medical-device technology from a specialist partner. Heart rate, heart rate variability, respiratory rate and blood pressure are the measurements within its certified intended purpose. Wellness indicators — stress, wellness score, risk indicators and BMI (from the height and weight you provide) — are derived from the same scan and are informational, not certified clinical measurements. An accuracy indicator lets you retry a low-quality scan.
VitalReach is a screening and monitoring tool, not a diagnosis, and it does not replace advice from a medical professional.
Look at the camera; the app reads subtle facial signals.
Every scan is kept, so your measurements and wellness indicators build a history.
With a Vital Healthcare membership, book a home visit from the same home screen.
Message your care coordinator and nurse over encrypted chat.
Screens from the current VitalReach app (demo data).
Check your health
30-second camera scan.
Track changes
See results and trends over time.
Speak securely
Message or video-call your care team.
Book care
Arrange nurse support or a home visit through your membership.
Keep everything together
Your scans, consultations and care information in one secure record.
Get the right next step
Where appropriate, your care team can escalate to further clinical support.
You stay in control
Consent is captured before health information is shared, access is controlled, activity is auditable, and your care team only sees information relevant to your care.
Camera health monitoring, results and trends.
Clinical review, nurse support, secure consultations and healthcare at home.
Onboarding – 3 scans free
Experience VitalReach properly before deciding on a subscription.
- 1st scan: unlocked as soon as you register.
- 2nd scan: after a short introduction to Vital Healthcare.
- 3rd scan: after a quick in-app survey.
Then decide whether to continue on the monthly plan.
Subscription – simple and affordable
Scans, results and trends. Nurse and clinical support are part of a separate Vital Healthcare membership.
- 4 scans each month (roughly weekly), with reminders.
- Unused scans do not roll over – keeping a consistent pattern.
- Occasional extra scans via special campaigns or offers.
VitalReach is the digital front door to Vital Healthcare, a connected healthcare-at-home service. With a Vital Healthcare membership, your measurements and health history can become part of an ongoing clinical care pathway rather than simply remaining numbers on your phone.
Vital Healthcare Membership
Your membership can include:
- VitalReach Scan — regular monitoring from your phone
- VitalRecords — your secure health record, building over time
- Nurse support — clinical review and follow-up
- Secure messaging — private contact with your care team
- Video consultations — speak to a nurse remotely
- Clinical follow-up — concerning changes reviewed, not just displayed
- Home healthcare — where clinically appropriate and included in your plan
- Escalation when needed — to a doctor, GP, urgent care or emergency services
- Ongoing monitoring — after a consultation or intervention
- 1Scan
- 2Review
- 3Speak to a nurse
- 4Home support if needed
- 5Doctor escalation
- 6Ongoing monitoring
More visibility over your health, and a clearer route to professional healthcare when something changes.
Compare VitalReach with a Vital Healthcare membership
| VitalReach | Vital Healthcare membership | |
|---|---|---|
| Purpose | Monitor yourself | Healthcare support around you |
| Camera health scans | ✓ | ✓ |
| Trends & history | ✓ | ✓ |
| Secure health record | ✓ | ✓ |
| Clinical review of results | — | ✓ |
| Nurse access | — | ✓ |
| Home clinical support | — | Depending on plan / pathway |
| Clinical escalation | — | ✓ |
| Price | £3 / month | From £69 / month — three levels of support (below) |
Choose the level of healthcare support that suits you
Every membership includes VitalReach scanning, your secure record and secure messaging with your care team. The levels differ in how much clinical time they include.
For regular monitoring with a clinical safety net.
- VitalReach scanning included
- Secure health record and messaging
- 1 clinical review a year
- 2 nurse home visits a year
- Escalation when needed
For people managing an ongoing condition.
- Everything in Core
- 2 clinical reviews a year
- 4 nurse home visits a year
- Video consultations with a nurse
- Escalation when needed
For those who want a nurse who knows them.
- Everything in Complete
- 4 clinical reviews a year
- 12 nurse home visits a year — one a month
- Video consultations with a nurse
- Escalation when needed
Home visits are where clinically appropriate and within your local Vital Healthcare service area. Unused visits do not roll over. VitalReach can also be used on its own, without a membership, for £3/month.
Available with selected Vital Healthcare memberships
Vital’s clinical team can review the information you provide, discuss your concerns and determine the appropriate next step.
Rather than starting every conversation from scratch, your nurse can have access to your relevant VitalReach measurements and Vital Healthcare record before speaking with you.
The outcome may be reassurance and continued monitoring, a video consultation, a home assessment, or escalation to another healthcare professional.
View membership optionsNew services are introduced progressively as the appropriate clinical, regulatory and operational arrangements are completed.
Vital Doctor
Access to doctors within the same connected Vital Healthcare environment, allowing appropriate cases to be escalated from nurse review to medical consultation without starting the patient journey again.
VitalScore Insights
A clearer longitudinal view of your health information, helping you and your healthcare team understand trends and changes over time.
VitalMind
Mental-health and wellbeing support integrated into the wider Vital Healthcare journey.
Expanded Home Diagnostics
Vital intends to progressively introduce additional home-based clinical measurements and diagnostics where clinically appropriate, potentially including ECG and point-of-care testing.
VitalRecords
Your Vital Healthcare record is designed to bring together measurements, consultations, clinical information and future services into one secure longitudinal record.
One patient. One journey. One secure healthcare environment.
It’s not built like one.
On-device processing
The scan uses your front-facing camera to analyse subtle facial signals, but:
- No camera images or videos are stored on your phone by VitalReach.
- No raw images or video are uploaded to remote servers.
- Only the derived numbers (e.g. “heart rate: 72 bpm”) are sent securely to Vital Healthcare.
Secure by design
VitalReach is part of the Vital Healthcare platform, which applies strict clinical and data protection standards.
- Encrypted transmission of results.
- Encrypted storage in your medical record.
- Comprehensive audit logging of each scan.
- Explicit biometric consent before you ever start.
Designed around clinical governance
Vital Healthcare is designed to operate with clear clinical accountability, consent, safeguarding, escalation and audit trails. Clinical decisions remain with qualified healthcare professionals, and services are introduced only where the appropriate clinical, regulatory and operational arrangements are in place.
Consent, encryption and the Pryvate platform
Before anything is shared, you give explicit consent for your health information to be used for your care and seen by your care team — and you can review or revoke it at any time in the app.
VitalReach and Vital Healthcare are built on Pryvate’s secure communications platform: end-to-end encryption, strong modern encryption protocols and a post-quantum-ready design.
Full details: Privacy Policy and Terms of Use.
Is VitalReach giving me a medical diagnosis?
No. VitalReach provides estimated physiological measurements and flags when they may be outside usual ranges, but it does not diagnose conditions or recommend treatment. Always talk to a healthcare professional about any concerns.
Is my camera recording me?
VitalReach uses your camera to analyse your facial signal in real time, but it does not store or upload video or photos. Only the derived numerical results are encrypted and sent to Vital Healthcare systems.
Do I have to be a Vital Healthcare patient to use VitalReach?
No. VitalReach can be used on its own for £3 a month. If you want clinical review, nurse support, secure consultations or healthcare at home, you can add a Vital Healthcare membership.
What is the difference between VitalReach and a Vital Healthcare membership?
VitalReach (£3 a month) is the scanning and monitoring app. A Vital Healthcare membership adds the clinical side — review of your results, a nurse, secure messaging, home visits and escalation to a doctor when needed. Membership comes in three levels — Core, Complete and Companion — which differ in how many clinical reviews and nurse home visits are included each year.
Can I cancel my subscription?
Yes. You can cancel at any time via your app store’s subscription settings. You’ll keep access until the end of the current billing period.
What happens if my scan looks “abnormal”?
If a scan is outside preset thresholds, VitalReach will highlight this and may trigger follow-up inside the Vital Healthcare platform – for example, a suggestion to repeat the scan, an automated questionnaire, or a review by a clinician. In an emergency, always call your local emergency services.
Healthcare that comes closer to you
Vital Healthcare is being built around a simple idea: where appropriate, bring more healthcare to the patient instead of automatically requiring the patient to travel to healthcare.
Technology helps us monitor, connect and coordinate. Qualified healthcare professionals remain responsible for clinical decisions.